How does delivery work?
– Once an order is placed, our team will take 1 – 3 working days to process the order and then will carefully pack it. During the week it takes two working days, but if you order on a Friday or at the weekend it may take a little longer.
– Once your order has been processed, it will be dispatched and delivery takes an average of 6 – 10 working days. *Due to high demand, a slight delay in delivery time may occur.
– We strive to make the ordering and delivery process as easy as possible for our customers “BABES”. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.
– As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow the process.
Placing an order:
– The ordering process at CARE DELUX is as simple as possible. First, you need to go to the product page and add the product you want to your shopping cart. To do this, click on “Add to cart” button.
– Here it is important to check that you have selected the correct variants. If everything is inorder, click on the “Proceed to checkout” box. On the information page, you will need to enter the correct address details. Make sure that all the informations are correct. When this information is filled in correctly, you can click on the “Continue shipping” button.
– On the “Dispatch” page you have the opportunity to check the address data you have entered. It is also pointed out that every shipment is sent completely free of charge. As a token of our appreciation to our BABES, we always pay the shipping and delivery costs. You can now proceed by clicking on the “Proceed to payment” box.
– In the payment options you have the choice between different payment methods. At CARE DELUX, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.
– Credit card (AMEX, Mastercard, Maestro, Visa)
– Paypal payment
– Once you have selected the correct payment method, you will need to click on the “Complete Order” box and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us our team is ready for you 7 days a week! We do our very best to respond within 24 hours.
– We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.
Shipping your order:
– Have you found the perfect items on your CARE DELUX? Then you want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible.
– To ensure that we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
– Like many other brands, we are very busy and there may be delays due to the COVID-19 crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.
– To ensure your order is dispatched today, please contact us by email Support@caredelux.com. Our service team will be happy to advise you on the right solution.